Everyday life
Verbraucherschlichtungsstelle
Consumer arbitration board
Free for the consumer, and the outcome binds the company while leaving you free to go to court anyway. Sector boards exist for banking, insurance, travel, energy and telecoms.
What it does
- Consumer arbitration
No counterpart recorded for France yet
We hold this body, but nothing has been verified as its equivalent in the other country. Ask for it and an editor will look.